Privacy Policy nohi90 — Malaysian User Data Protection

1 Introduction

Nohi90 takes seriously our responsibility to protect the privacy and data security of every user. As a trusted online gaming platform in Malaysia, we understand that your trust is the foundation of the relationship we build together.

This Privacy Policy is written in plain language so you truly understand what happens with your information — not just confusing legal jargon. We believe transparency is the best way to show that we genuinely have your best interests at heart.

This policy applies to:

• The nohi90.vip website and all its pages
• Nohi90 mobile app for Android and iOS
• All interactions between you and the nohi90 customer support team
• All financial transactions processed through the nohi90 platform

2 Information We Collect

Nohi90 collects personal information necessary for account management, security and compliance with legal requirements. The following are the categories of information we collect:

We only collect information that is genuinely necessary. No excessive or irrelevant data is collected without a clear and legitimate reason.

3 How We Use Your Data

Every piece of information we collect is used for a specific and legitimate purpose. nohi90 uses your personal data for the following purposes:

• Account Management: Creating, verifying, and managing your user account on the nohi90 platform.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and accurately.
• Identity Verification (KYC): Conducting identity verification checks required under anti-money laundering and financial protection laws.
• Platform Security: Detecting and preventing fraud, hacking, account abuse, and other unlawful activities.
• Customer Support: Responding to enquiries, resolving complaints, and providing you with technical assistance.
• Responsible Gaming: Monitoring gameplay patterns to identify users who may need responsible gaming support.
• Legal Compliance: Meeting the reporting and compliance obligations required by applicable law.
• Service Improvement: Analysing usage data in aggregate (not individually) to improve the quality of the nohi90 platform.
• Important Communications: Sending security notices, terms updates, transaction alerts, and important information related to your account.

4 Sharing Information with Third Parties

Nohi90 does not share your personal information with external parties except in limited situations and with appropriate safeguards. The following are the circumstances under which data sharing may occur:

• Payment Service Providers: Information required for processing deposits and withdrawals is shared with trusted payment gateway providers. All such providers are bound by strict confidentiality agreements.
• Identity Verification Service Providers: For KYC purposes, your identity information may be processed by third parties specialising in document verification — all within a secure and controlled environment.
• IT Service Providers: Companies operating the technical infrastructure of the nohi90 platform may have limited access to data for system maintenance purposes only.
• Legal Authorities: nohi90 will disclose information if required by a court order, authority investigation or valid legal obligation.
• Fraud Prevention: In cases of suspected fraud, relevant information may be shared with industry fraud prevention organisations.

5 Data Security & Technical Protection

Nohi90 invests seriously in security infrastructure to ensure your personal data is always protected. The technical security measures we employ include:

• 256-bit SSL Encryption: All data transmitted between your device and nohi90's servers is encrypted using the latest TLS 1.3 protocol, ensuring no third party can intercept your information in transit.
• Data-at-Rest Encryption: Sensitive data stored in the nohi90 database is encrypted using AES-256 encryption, including financial information and identity documents.
• Strict Access Controls: Only specifically authorised nohi90 staff may access user data, and every access is logged and regularly monitored.
• Two-Factor Authentication (2FA): The nohi90 platform supports 2FA as an additional security layer for user accounts.
• Real-Time Threat Monitoring: Our intrusion detection system operates 24 hours a day, 7 days a week to identify and respond to any security threats.
• Regular Security Audits: nohi90 conducts regular penetration testing and security audits by independent parties to ensure our systems remain robust.

While no system can guarantee 100% absolute security, we are committed to applying industry best practices to minimise the risk of a data breach. Should any security incident involving your data occur, we will notify you in a timely manner in accordance with legal requirements.

6 Cookies & Tracking Technologies

The nohi90 platform uses cookies and similar tracking technologies to enhance the user experience and platform security. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as maintaining your login session and ensuring transaction security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting information about how users use the platform in aggregate and anonymously, helping us identify areas for improvement.
• Functional Cookies: Saving your preferences such as language and display settings to deliver a more personalised experience on future visits.
• Security Cookies: Used to identify trusted devices, detect suspicious login attempts, and protect your account from unauthorised access.

You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality and security of your nohi90 account.

7 Data Storage & Retention Period

Nohi90 retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy or as required by applicable law.

• Active Account Data: Retained for as long as your account remains active on the nohi90 platform.
• Financial Transaction Data: Retained for a minimum of 7 years in accordance with Malaysian financial and taxation legal requirements.
• KYC Records: Retained for a minimum of 5 years from the date of verification or account closure in accordance with anti-money laundering legislation.
• Communication Logs: Customer support communication records are retained for 3 years for dispute resolution purposes.
• Technical Data & Logs: System and security logs are retained for 12 months before being automatically deleted.

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity. The deletion process uses methods that ensure data cannot be recovered.

8 Your Rights as a User

As a nohi90 user, you have clear rights regarding your personal data. nohi90 is committed to respecting and facilitating the exercise of the following rights:

To exercise any of the above rights, please contact the nohi90 privacy team through our customer support. We will respond to your request within 30 days of receipt. In complex cases, this period may be extended to 60 days with notice to you.

9 Child Privacy

Nohi90 is a gaming platform exclusively for individuals aged 18 and above. We do not knowingly collect, store or process any personal information from individuals under the age of 18.

Should we discover that a child's personal information has been collected without proper age verification, we will immediately take the following steps:

• Suspending the relevant account immediately
• Deleting all associated personal data
• Cancelling all transactions that occurred within that account
• Reporting incidents to the relevant authorities when required

10 Changes to the Privacy Policy

Nohi90 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements or platform improvements. When material changes are made, we will:

• Updating the "Last Updated" date at the top of this document
• Displaying a clear notice on the nohi90 platform when you log in for the first time after any changes
• Sending notifications via the platform's internal messaging system for significant changes

Your continued use of the nohi90 platform after an amended Privacy Policy is published constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your information.

11 Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how nohi90 handles your personal data, our privacy team is ready to assist.

You can reach us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week directly on the nohi90 platform — the fastest way to get a response.
• Support Email: [email protected] — we aim to respond within 24–48 hours on business days.
• Help Centre: Visit page FAQ us for answers to frequently asked questions about privacy and account security.

When contacting us regarding privacy matters, please include your nohi90 account username and a clear description of your request. This will help us process your request more quickly and accurately.